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Bilal

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  • BackupSheep IP Addresses

    When connecting website(FTP/SFTP) and database backups you use following IP addresses based on the location you choose. West Coast, USA server-hil-01 147.135.40.53 North America, Cana...

  • Exclude Files & Folders

    You can exclude files and folders from your website(FTP/SFTP) backups. The exclude path must be relative to your backup directory. For example if your backup directory is: /home/demo/public_html/wo...

  • MySQL/MariaDB Error: User has insufficient privileges to SHOW CREATE FUNCTION

    If your MySQL or MariaDB backup fails and your error says something like: User has insufficient privileges to SHOW CREATE FUNCTION...  Then the database user you are using doesn't have sufficient p...

  • Allow remote MySQL access

    First, decide which endpoint you will be using. You can see list here: BackupSheep Endpoints You will need the endpoint IP address to configure access. Replace ENDPOINT_IP variable with IP of your ...

  • Allow remote PostgreSQL access

    First, decide which endpoint you will be using. You can see list here: BackupSheep Endpoints You will need the endpoint IP address to configure access. Replace ENDPOINT_IP variable with IP of your ...

  • Where database backups are stored?

    You can store database backup on any storage of your choice. Click here to see list of supported storage options.

  • Which databases are supported?

    For database backups, we support MySQL, MariaDB, and PostgreSQL. You can connect databases using the traditional method of allowing access to the database port. However, we strongly recommend you t...

  • MySQL Timeout During Backup

    When you have a large MySQL database, then it may experience timeout issue during backup. If you receive backup failed notification from BackupSheep, and It mentions timeout then update your MySQL ...

  • Which storage options are available?

    By default websites and database backups are stored on our storage which is powered by Backblaze B2 Cloud Storage‎. If you use more storage than included in your plan, then it will cost  $0.01/GB/M...

  • Which cloud hosting providers are supported?

    BackupSheep works with DigitalOcean, AWS, Vultr, Linode and OVH Cloud. For websites, we support FTP and SFTP connections. If your cloud hosting provider is not on the list then let us know by submi...